Archive Data Backup

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Pulsentone Data Backup Overview

Here's a simple guide to Pulsentone's Archive Service:

The Pulsentone Archive service offers an easy way to back up and access your phone data. It's an automatic backup solution that makes storing and retrieving your data convenient. This service is available for Pulsentone customers in the US, Canada, UK, and Europe.

What You Need

To use the Pulsentone Archive service, you'll need to follow these steps:

1.Send an email to support@pulsentone.com from your registered email address.

Accessing Your Archive

Once you've completed the steps, we'll send you a downloadable file in the form of an archived zip file via email. This file will contain your archived data for easy access and retrieval.

Pulsentone’s data retention policy

DATA LIMITS
Duration Count/Size
On-demand call recordings 30 days 100 recordings / mailbox / user
Automatic call recordings 30 days 10k recordings / account
Fax/-Voicemail 7 days 100 messages / folder

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